SCL: Zebra ZD500 Printer Not Printing

SCL: Zebra ZD500 Printer Not Printing

CASE

Label is not printed from desktop printer ZD500 after operation is completed. 

ACTION

Troubleshoot the print manager and printer setting to find out the root cause.
  • Check if the Print Manager is executed. Execute the Print Manager if it is not running.
  • Check the status log on Print Manager to identify the print status. 
  • If status log has no error message, check the printer is connected to the network, with allocated IP address. (By referring to the driver installed in Zebra Setup Utilities, on the Print Manager workstation)
  • Check if the Print Driver is installed into the Print Manager workstation. Please refer Zebra Setup Utilities - Install Printer for driver installation and configuration guide.

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